Política de reembolso
30-Day Return Guarantee
We accept returns within 30 days from the date your order is delivered.
To qualify for a return:
- Product must be unused.
- Product must be in original condition.
- Product must be returned in original packaging.
- Proof of purchase is required.
Non-Eligible Returns
Returns will not be accepted for:
- Products damaged due to misuse.
- Products showing excessive wear or alteration.
- Personalized or custom-made products.
- Digital products or downloadable content.
Refund Process
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds are processed within 5-10 business days and returned to the original payment method.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of receiving your package.
Please include:
- Order Number
- Photos of the product
- Photos of the packaging
This allows us to process a replacement or refund as quickly as possible.